Solve the challenges in your customers’ IT stacks with our remote monitoring platform

Monitor your front-end and back-end infrastructure remotely using our full stack monitoring solution.

Infrastructure Monitoring

Agent-based server monitoring to view key performance indicators of Windows, Linux, VMware hosts, FreeBSD, Docker, and macOS servers.

Plugin Integrations

Use our readily available plugin integrations like MySQL, Apache, Nagios, or write your own plugin using Python, Shell, PowerShell, Batch, or VB to monitor your custom infrastructure.

Cloud Monitoring

Monitor resource usage and operational data for numerous cloud services running on Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). Track the health of your EC2 server instances and troubleshoot app performance on your cloud and virtualization platforms.

Network Monitoring

Monitor network performance of devices, such as routers, switches, firewalls, load balancers, printers, UPS devices, and storage devices.

Application Performance Monitoring

Monitor and trace the performance issues of applications running on Java, .NET, Ruby, PHP, Node.js and mobile platforms.

End-user Experience Monitoring

View the uptime and performance of websites, web applications, API endpoints, mail servers, DNS, and more from over 100 locations globally.

Microsoft Applications Monitoring

Measure performance attributes of Microsoft applications, including Exchange, IIS, SQL, BizTalk, SharePoint, Office 365, Active Directory, failover clusters, and Hyper-V.

Customized Features for Remote Monitoring

Achieve all your remote monitoring needs(RMM) with our flexible monitoring solution.

Multi-tenancy

Securely manage the accounts of multiple customers. Gain total visibility into client systems and scale to accommodate any number of customers.

Rebranded Monitoring Platform

Rebrand your monitoring platform and reports with a custom name, logo, and URL so that you can promote your brand, and customers can identify with it.

Remote Control

With our agent based monitoring, you can now take remote actions to rectify errors in your client environment.

 

In-depth Roles and Permissions

Utilize individual operational roles to monitor and manage customer accounts. Unified licensing offers account admins full control on subscription and billing activities across customer accounts, including control over upgrades, add-on purchases, and alert credits.

Flexible Dashboards

Create customized dashboards, NOC views, and business views highlighting all metrics slowing down your website, with your clients.

Detailed Reports and Service Level Agreements

Get insightful reports to view the live status of your infrastructure. Send SLA reports to update customers about your service consistency.

 

Deep Integration

Integrate with best of breed productivity tools such as Slack, HipChat, Microsoft Teams, Zapier and incident management solutions such as PagerDuty, ServiceDesk Plus, ConnectWise and OpsGenie.

Policy Driven Alerting and AIOps

Set thresholds and notification profiles for your resources to alert and escalate issues. Reduce MTTR(mean time to repair), build a proactive approach to performance monitoring and get your decision making faster using the AI capabilities.

IT Automation

Automatically orchestrate incident remediation across infrastructures, AWS EC2 instances, and virtual machines running across your hybrid IT.

Flexible Pricing

Take advantage of highly scalable and cost-effective pricing to mitigate risks from customers' fluctuating demands.

SITE 24X7 IS AVAILABLE IN 3 EDITIONS

Starter

10 Websites/Servers
1 Advanced Monitor
3 Status page in StatusIQ
5 Network Interfaces
500 MB logs
100K RUM Pageviews & 1 site
Access to add-ons
Select from over 110+ Locations
50 SMS/Voice Credits Per Month
Multi-user
Third-party integration
Standard Support

PRO

40 Websites/Servers
3 Advanced Monitors
3 Status page in StatusIQ
5 Network Interfaces
500 MB logs
500K RUM Pageviews & 5 sites
Access to add-ons
Select from over 110+ Locations
150 SMS/Voice Credits Per Month
Multi-user
Third-party integration
Premium Support

Classic

100 Websites/Servers
5 Advanced Monitors
3 Status page in StatusIQ
10 Network Interfaces
500 MB logs
1M RUM Pageviews & 10 sites
Access to add-ons
Select from over 110+ Locations
250 SMS/Voice Credits Per Month
Multi-user
Third-party integration
Premium Support

Enterprise

500 Websites/Servers
25 Advanced Monitors
3 Status page in StatusIQ
100 Network Interfaces
1 GB logs
10M RUM Pageviews & 100 sites
Access to add-ons
Select from over 110+ Locations
500 SMS/Voice Credits Per Month
Multi-user
Third-party integration
Premium Support